At Wave, advising is at the center of what we do and who we are. Since our start in the late ’90s, our consulting first ideology has empowered us to craft a personalized solution for each client’s individual needs contrary to a one-size-fits-all offering. We work closely with our customers throughout Anchorage, spending time and resources so that we have a thorough understanding of their pain points and expectations and can create a personalized approach to strategic digital transformation.

Back Office Modernization

Your Back Office is the core of your business. If your workflows have numerous blockers, the resulting productivity loss will have a ripple effect throughout your entire business. For example, let’s say a company brings on a new customer in minutes but requires several weeks to bring on a new employee or vendor. That’s a challenge because both your employees' abilities and your partner’s products play a critical role in providing excellent service to the customer. Therefore, if those components are not operating efficiently, your customer is ultimately the one who suffers. Your Front Office can only be as capable as your Back Office, and both must be included in a strategic digital transformation.

 
 
 

Business Intelligence

At Wave, our proficiency includes a complete understanding of your business workflows as well as the software that efficiently delivers intelligent information. We ask the right questions and can define the right input to answer questions such as:
  • What happened?
  • When did it happen?
  • Why did it happen?
  • Who was involved?
  • Will it happen again?
  • What will happen if we change x or y?

 
 
 

Data Migration

Mapping out a plan is the most important portion of a migration. Every migration needs a certain amount of strategic digital transformation of the data moving from the source repository to the destination. Considerations must include mapping metadata, folder structure, search capabilities, and many other components that will allows users to find pertinent data. It’s critical that you invest the time to document the problems you’re having and what is required to move forward.

 
 
 

Intelligent Information Management

It is widely understood that the modern company depends on several sources to compile data whether it’s a CRM, ECM, HCM, or ERP. Regardless of which tool you’re using, it contains essential business data and content that is crucial to the success of your organization. Both businesses and their customers require data from multiple sources to complete work, and this adds additional obstacles if that information is not easily accessible. The traditional approach was to aggregate input into a central archive but this method is not supportable long term as one program can’t manage everything, particularly in some mid-range to large companies.